Privacy policy
Privacy Policy
Last updated: September 26, 2026
GOOD SCENTS OILS operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). GOOD SCENTS OILS is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you understand the collection, use, and disclosure of your information as described below.
📋 Personal Information We Collect or Process
We may collect or process the following categories of personal information depending on how you interact with our store:
- Contact Details: Your name, billing address, shipping address, phone number, and email address.
- Financial Information: Credit card, debit card, payment confirmations, and other necessary transaction payment details.
- Account Information: Your username, password, security questions, and saved preferences.
- Transaction Information: Items you view, put in your cart, add to a wishlist, purchase, return, or cancel.
- Communications: Any details you include when sending a customer support inquiry to us.
- Device & Usage Info: Your IP address, device type, browser settings, and information regarding how you navigate our website.
🔍 Personal Information Sources
We gather this information from the following channels:
- Directly From You: When you check out, make an account, or send us an email.
- Automatically: Through your device via cookies and tracking pixels when you browse our site.
- Third Parties & Service Providers: From partners who enable our online store technology or logistics.
💡 How We Use Your Personal Information
- Fulfillment & Optimization: To process payments, arrange shipping, facilitate returns, and customize your overall shopping experience.
- Marketing & Advertising: To send you updates, text messages, or emails about new product drops (like CHOKE HOLD and RAW VANILLA), and show you relevant online ads.
- Security & Fraud Prevention: To secure our store checkout process, verify account credentials, and protect against malicious activity.
- Customer Support: To answer your questions, resolve shipping delays, and maintain our relationship with you.
🤝 How We Disclose Personal Information
We do not sell your personal data. We only share data with trusted third parties for business operations, including:
- Shopify & Service Vendors: For payment processing, secure IT management, data analytics, and shipping/fulfillment.
- Marketing Partners: To display tailored advertisements based on your online activity.
- Legal Requirements: If necessary to comply with applicable laws, respond to legal processes, or protect public safety.
🛒 Our Relationship with Shopify
Our store is hosted on the Shopify platform. Shopify collects and processes personal information regarding your access to and usage of our site to guarantee a secure, integrated checkout experience. Information you submit will be transmitted to and shared securely with Shopify.
To help protect, grow, and improve our business, we use enhanced Shopify feature tools. These features utilize aggregated data from your store interactions alongside other Shopify merchants to accurately spot fraudulent transactions, optimize site performance, and ensure safe payment processing.